Legal & User Agreement

Terms of Service

Last Updated: October 14, 2026  |  Opdigo Platform & App

1. Acceptance of Terms

By registering, downloading, or using the Opdigo mobile application (Package: com.opdigo.app) or accessing our web platform at https://opdigo.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Opdigo provides digital clinic management, doctor appointment booking, live token queue monitoring, electronic medical record access, and automated notification services for patients and healthcare providers.

Medical Disclaimer: Opdigo is a technology platform connecting patients with healthcare providers and clinics. Opdigo does not provide medical advice or medical care. In case of a medical emergency, please call your local emergency medical service immediately.

3. User Accounts and Verification

To use certain features, such as appointment booking or viewing prescriptions, you must register using a valid mobile phone number and verify it via One-Time Password (OTP). You are responsible for maintaining the confidentiality of your account credentials.

4. Appointments and Token Queues

Appointment times and queue tokens provided on Opdigo are estimations based on real-time clinic operations. Actual consultation start times may vary depending on emergency cases handled by doctors. Clinics reserve the right to reschedule or adjust queues when necessary.

5. Acceptable Use

You agree not to:

  • Provide false or misleading booking information or fake phone numbers.
  • Interfere with, disrupt, or attempt to gain unauthorized access to the platform or servers.
  • Use the platform for any unlawful, harassing, or fraudulent purpose.

6. Intellectual Property

All content, branding, logos, software, and designs on the Opdigo app and website are the property of Opdigo and protected by applicable copyright and trademark laws.

7. Termination and Account Deletion

You may terminate your account at any time by requesting deletion through the Opdigo App settings or by emailing support@opdigo.com. We reserve the right to suspend or terminate accounts that violate these terms.

8. Limitation of Liability

To the maximum extent permitted by law, Opdigo shall not be liable for any indirect, incidental, or consequential damages arising out of your use of or inability to use the platform.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

10. Contact Us

Opdigo Support
Email: support@opdigo.com
Website: https://opdigo.com